These days new smartphones are released sadly with SO many bugs! (E.g. The Nokia N97’s currently at v.22!) Resulting in a rediculous situation of ‘Joe public’ ending up effectively as Beta testers! Well that’s what I think. But luckily new devices are generally followed by firmware upgrades from the manufacturers. Now, if you’ve got an unlocked device you can benefit from getting the very latest firmware upgrades as they’re released; either as an upgrade directly on the device (best via a 3G or Wi-Fi connection) or during a connection with PC Suite or Ovi Suite on your PC via a broadband connection. BUT, if your device is locked to a network provider such as Orange or Vodafone etc in the UK, you’ll unfortately have to wait for firmware upgrades to first be approved by the networks, uurrgghh! Which could mean the upgrade which positively fixes problems and adds enhancements may take weeks/months to be available! 
So, my recommendation is to try where possible to get hold of factory unlocked devices. I’ve also been told by a great local Nokia Care Centre to me (Fleet Communications, Eltham (SE London)) that if ‘Care Centres’ do a firmware upgrade to a (High Street) unlocked device it is likely to be re-locked after the upgrade to it’s original network!
Then I found this site… http://www.unlockedmobilephones.org.uk/
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